Frequently Asked 
Jewelry Questions

Vinny & Charles FAQ's

At Vinny & Charles, happy buyers make us happy sellers!

So, firstly - and most importantly - we want you to be absolutely in love and 100% happy with your jewellery. This is so important to us. Please let us know if you have any questions before buying in order to avoid returns. If there is any information not included in the listing that you would like to know, please contact us. If, for whatever reason, there are any issues with the piece once you receive it, please contact us so we have the opportunity to address and solve any problems you may be experiencing.  

Sizing Details
Care Instructions
Rush Orders
Materials Used
Production Times
Shipping
Returns
Colour Differences

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