Frequently Asked 
Jewelry Questions

Vinny & Charles FAQ's

At Vinny & Charles, happy buyers make us happy sellers!

So, firstly - and most importantly - we want you to be absolutely in love and 100% happy with your jewellery. This is so important to us.
Please let us know if you have any questions before buying, we usually respond within 24 hours.
If there is any information not included in the listing that you would like to know, please contact us.
In the unlikely event of there being an issue with your piece once you receive it, please get in touch with us.
We are always here to help :)  

Sizing Details
Care Instructions
Production Times
Rush Orders
Materials Used
Installment Plans
Custom and Personalised Orders
Colour Differences

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